Disclaimer:

***Please note that all customised orders are non-returnable and non-exchangeable, and Cash on Delivery (COD) is not applicable for them.

***At Bashariya, we strive to provide accurate product descriptions and present colors and styling as faithfully as possible. However, due to differences in photographic lighting and individual screen settings, slight variations in color may occur. This should be considered a natural characteristic rather than a defect.

***This garment is designed as part of our Modest Wear Collection and is not intended to serve as a religious or Islamic garment.

Shipping Timeline

• Standard Products: Dispatched within 24 hours and typically delivered in 3 to 6 business days.
• Handworked Items: Require additional craftsmanship time and may take up to 7 days to dispatch from our studio.

Note: Once your order is shipped, you will receive a tracking link via email or WhatsApp for real-time updates.

If the item you received does not match your order, please inform us immediately. Once we review and approve your request, you may return the product to our office. A full refund will be issued after we receive and inspect the returned item.

Important: To be eligible for a refund, an unedited video of the unboxing—clearly showing the package being opened—is required.

Care Instructions for Your Garment

To help your garment retain its beauty and quality over time, we recommend the following care guidelines:

General Care :

• Machine wash on a gentle cycle or hand wash using mild detergent in cold water.

• Avoid using bleach or fabric softeners, as they may affect the fabric’s integrity.

• If ironing is necessary, use low heat and press on the reverse side for best results.

Special Care (Embellished Garments):

• For garments with handwork, embellishments, or delicate details, dry clean only to preserve the craftsmanship and finish